“It's not happy at first because the website said can add bed, means can be one more person to stay. Actually we have 3 people, 2 adults and 1 teens and the hotel website haven't family room or 3 people room to book, so I booked a room for 2. But when we arrived, receptionist said the room for us was too small, asked us to add 500 swiss Franc more for 2 nights to upgards the room. No choice because already paid online. But when we saw the room, it's big, clean and tidy. Beds comforable, we……
“The location has its good and bad. It is located in the center of the city. That means it is very convenient. However, it is located next to the St. Johann Reformed Church. You will hear the clock rings every hour (until 10 or 11pm). You will hear noise (people partying and talking during mid-night). There is no AC, when you shut the windows, you may feel very hot at night. ”
“Der 50-jährige Mann an der Rezeption hatte eine sehr schlechte Einstellung und war ungeduldig,Ich habe das Gefühl, dass das Check-in-Erlebnis sehr schlecht ist”
“We only spent the one night here but this would be perfect place for a longer stay. It has everything you you want. Don’t get me wrong it’s still good for a single nights stay. It is spacious, very comfortable furnishings and within walking distance of restaurants, shops and The Falls. We were greeted by the owner on arrival who was full of local information and willingness to help. We would definitely stay here again. ”
“Max the owner was cordial and helpful so was the staff Adriana. Our room was like a flat, , Living (outer room) was not too big but sufficient size to include a chair, study table and 2 twin beds for 2 adults to sleep comfortably and bedroom(other room) was decent size with one twin bed and a wardrobe and a crib
Bathroom was clean
Pros: Clean room, clean bathroom and over all clean property, hot water, inbuilt restaurant at the ground level so we could use the microwave in the morning
Location……
“We got a big room with a small living room. The room was very clean and provided everything including free drinks. The staff and breakfast was very nice. I will definitely come back. ”
“Sehr sauberes, familienfreundliches Hotel. Das Essen im Restaurant war richtig lecker und das Servicepersonal durchweg freundlich und aufmerksam. Auch mit Baby haben wir uns sehr willkommen gefühlt. Preis-Leistung stimmt und absolut empfehlenswert!”
“Ein Juwel von einem historischen Gebäude. Sehr gutes Preis-Leistungsverhältnis (waren im Dorfzimmer). Schöne Umgebung. Ausgezeichnete Küche und schöne Weinauswahl. Das Personal wirkte etwas gestresst - was aber darauf zurückzuführen war, dass man den Gästen den Aufenthalt so angenehm wie möglich machen wollte. Ich würde es sofort weiterempfehlen.”