So cute, clean, and cozy! I loved having a little kitchenette for snacks and drinks! The beds were comfortable and the room looked freshly cleaned. We will be back and will be sure to refer it to others!
Tara
2025 年 2 月入住 1 晚
10/10 超赞
Guadalupe
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
I love this place
Guadalupe
2025 年 1 月入住 3 晚
10/10 超赞
KRISTEN
与配偶出行
2025 年 2 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love the room we stayed in: the king suite with a fireplace and jetted bathtub. The staff is wonderful and the property is kept well. Nice and quiet place to relax among the pines! We will be back to stay every time we come to Pinetop!
KRISTEN
2025 年 2 月入住 1 晚
8/10 还可以
Belmin
2024 年 12 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Belmin
2024 年 12 月入住 1 晚
6/10 一般
Ferhat Can
与家人及幼儿出行, 与家人出行
2024 年 12 月 28 日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Check in time was on 4 pm, we arrived to the hotel at 4.30 and our room was terrible!! It wasn’t cleaned and I was shocked! The women at lobby told us that they couldn’t clean our room, so they changed it but forgot to tell us… Then they wanted us to wait 15 mins for our new room, we waited 40 mins… Eventually we entered our new room but it wasn’t really clean too… We stayed there for 2 nights but I couldn’t sleep. Very dissapointing.
Ferhat Can
2024 年 12 月入住 2 晚
6/10 一般
Craig
商务旅客
2024 年 11 月 21 日
Craig
2024 年 10 月入住 1 晚
10/10 超赞
Brenna
与家人及幼儿出行
2024 年 11 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The woman who greeted us upon arrival (I’m assuming the owner?) had a baby with her and was STILL so attentive and helpful. She was thorough and made sure we had everything we needed. Overall this was such a cute stay, we will be back.
Brenna
2024 年 11 月入住 1 晚
6/10 一般
Lisa
2024 年 10 月 24 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Lisa
2024 年 10 月入住 2 晚
4/10 很差
ronald
与配偶出行
2024 年 10 月 9 日
不满意:员工和服务、服务设施、住宿条件和设施
room was not as advertised. interior suffered from lack of lighting. construction/remodeling in progress
ronald
2024 年 10 月入住 1 晚
10/10 超赞
Lisa
2024 年 9 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lisa
2024 年 9 月入住 2 晚
8/10 还可以
Matthew
2024 年 9 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Matthew
2024 年 9 月入住 3 晚
10/10 超赞
Dottie
2024 年 9 月 16 日
Dottie
2024 年 9 月入住 3 晚
10/10 超赞
Guadalupe
2024 年 9 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice I love it
Guadalupe
2024 年 6 月入住 4 晚
6/10 一般
Marcin
与配偶出行
2024 年 8 月 12 日
不满意:清洁度、服务设施、住宿条件和设施
Got there during a little construction, our room was dirty and not ready for guests. There was few other cons.
Marcin
2024 年 8 月入住 2 晚
8/10 还可以
真实旅客
2024 年 8 月 9 日
满意:客房舒适度,清洁度
真实旅客
2024 年 8 月入住 2 晚
8/10 还可以
ELLEN,PHOENIX
与配偶出行
2024 年 8 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
LIKES: It was a very roomy room, very clean and all the little amenities we needed. The staff were friendly and helpful. The setting was very nice too with plenty of walking areas.
DISLIKE: It didnt have a dresser or a luggage rack so had to live out of suitcases on the floor. For a kitchetnette, 1 small table when there was plenty of room for another or a bigger table.
ELLEN
2024 年 8 月入住 2 晚
10/10 超赞
Sheree
2024 年 8 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sheree
2024 年 8 月入住 2 晚
10/10 超赞
Andrew
带宠物出行, 与配偶出行
2024 年 8 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Easy going, clean, quiet, and best part pet friendly. I have no complaints on my stay, would return.
Andrew
2024 年 7 月入住 2 晚
8/10 还可以
Traysi,Mesa
与家人出行
2024 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a great property for a weekend in the pines. Our room had 2 queen beds and a small kitchenette area with sink, small dorm size refrigerator, 2 burner stove top and microwave. The only downfall was the A/C unit. It's cooling ability was dismal. The outdoor sitting area off each room was pleasant and the community fire ring with gas grill was a plus. We would stay here again.
Traysi
2024 年 7 月入住 2 晚
10/10 超赞
Philip
2024 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely And Cozy Rooms
Our room was amazing! Very clean and very updated decor. We had a small kitchen, beautiful bathroom with new tile and a huge shower, closet, new flooring, very comfortable bed and bedding. Also a cute little porch with a small table set.
It's close to great restaurants and stores.
We will definitely stay here again!
Philip
2024 年 7 月入住 1 晚
10/10 超赞
Jeffrey
与配偶出行
2024 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staed here in past years and love the property and location to services
Jeffrey
2024 年 7 月入住 3 晚
10/10 超赞
Ralph
2024 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The price is right. Nice remodel. Thanks
Ralph
2024 年 7 月入住 3 晚
6/10 一般
真实旅客
2024 年 7 月 14 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Customer Service is terrible
The hotel itself is clean and comfortable. There is a small cooktop in the room along with the microwave and refrigerator so you can cook your meals there. They also provide pots, pans and dishes so that is really nice. My issue is they over charged me by about $95.00 and the "owner" will NOT return a phone call. I have called no less than 8 times and I went into the office twice while I was there. The gal in the office is nice enough when she is there, but does not seem to have any authority to correct my bill. Just keeps telling me she will have the owner call. Which never happens. I have been waiting a week now and still no call. I finally disputed it with my credit card company so hopefully they can get it taken care of. Also the parking is very tight so if you have a large vehicle be ready to squeeze in!