墨尔本Sutherland Estate 酒庄附近酒店

"A cozy place for our family to spend time for resting "

"Good location and convenient kitchen space and equipment "

"飯店地點很好，服務佳！我們預訂一間大雙人床附小廚房的房型，入住時飯店櫃檯人員表示可以幫我們分成兩個單人床，非常貼心！ 小廚房的設備齊全，連洗碗機都有，住在這裡7天6夜，可以去附近超市採買當地食材，自己準備早餐及晚餐，非常開心！"

"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory. Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so. We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time. It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests. "

"I will choose this one next time"

"nice staff n good services"

"前台服務人員非常熱心，整個裝潢非常新，也很高級，房間裡面的東西非常齊全，有一個小廚房，有洗脫烘洗衣機，烤箱麵包機拖鞋洗漱用品，旅行該用的東西都有非常貼心！"

"很多，方便，安全乾淨，員工服務態度好"