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“Too inconvenient. Inconvenient place, inconvienient service. We lived here for 2nights, Since our reservations were separated, they asked us to change the room at 12pm on the second day and the housekeeper can help us to put our luggage to the new room. Although it took us too much inconvienence, on the second day 12pm nobody came to my room to helped us. So I don't want to back to this Ritz Carlton hotel again. Awful experience.”

“Nice hotel, good style! Room was comfortable, clean, and furnished with good taste. Excellent location in the historic town center of La Laguna. Nothing to complain about!”

“Beautiful and lovely service! Air conditioning not great (can’t control your room temperature), pool freezing and hit tub didn’t work. Otherwise, great breakfast, very clean, great walkable area, excellent service ”

“Wonderful experience in every way! From the friendly reception by María, to impecable facility, room amenities and quiet, but convenient location, we consider this hotel a great choice.”

“設施完備,距鄰近超商約步行10分鐘。”

“Lovely stay staff lovely hotel lots of different areas that you can go to quiet ones ones with music choice of different pools breakfast was lovely”

“The hotel is amazing. Food are tasty. Staffs are very friendly. Room is clean. I enjoy so much of my stay. ”

“Personal muy amable y atento. Instalaciones muy bien ambientadas y la cubierta, con piscina y gimnasio, lo mejor. Repetiremos.”