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"Staff are kind "

"The house is in terrible condition, the swimming pool is unusable, and there’s no hairdryer!"

"Good"

"The working attitude of the room service staff is very good！ But the tenants next door were too noisy, and someone was talking on the phone in the corridor all night long! It was so noisy that I couldn't sleep the whole night! I won't be able to come back to this hotel next time because it seriously affected my sleep!"

"超棒的環境和住宿，喜歡這裡的一切，壁爐好棒，湖景好美，謝謝！"

"Got it the hotel, and they said they couldn’t find the reservation. Had to wait up to 30 minutes to check in while it’s 1am, very frustrating experience. Room was clean though, just terrible front desk."

"The most abundant experience you can have in Riverside is only staying in this hotel"