预订乌纳奥酒店宾馆住宿限时优惠

“Rooms are fine but from washrooms drainage smelling badly ”

“Room was very small , even after paying so much money, when my father asked to change the room manager denied it ..”

“The Hotel is well located in a quiet area of Kanpur. Rooms and overall hardware, amenities etc are decent for a tier 2 city. However, the team needs a lot of work in terms of service, communication and basic hospitality training. We got a feel that they meant well; however lacked professional training and the soft skills were totally missing. The Regenta parent brand; being a part of Royal Orchid Hotel group, needs to step in and make sure the franchises are training their team as per the……

“The toilets were stinking. ”

“Very clean rooms, helpful staff, excellent breakfast spread. It's a well-maintained property. If I visit Kanpur again, I will definitely consider staying here.”