No hot water in the shower or the bath tub.
You are bot allowed to take fruits (apples, pears) from the breakfast buffet to eat later. You are forced to eat them in the restaurant (management decision).
The other staff ist great, though.
Linda
2025 年 1 月入住 6 晚
10/10
Very nice local inn . We loved staying here for 2 nights
Shawn
2024 年 11 月入住 3 晚
10/10
People were great . Very, very helpful
Patricia
2024 年 10 月入住 3 晚
10/10
Very nice, new and clean property. All the staff were very eager to please.
Denzil
2024 年 9 月入住 1 晚
10/10
The staff is just simply the best.
Jerome
2024 年 9 月入住 3 晚
10/10
Clean, friendly environment which allows for quiet time when needed, would visit again given the opportunity
Nigel
2024 年 8 月入住 2 晚
10/10
Lovely place to stay. Rooms were modern and clean and spacious. Breakfast was great value and the lodge a lovely place. Shuttles were easy to co-ordinate and the staff friendly. I would definitely stay again. The pool was nice and clean.
Jason
2024 年 8 月入住 2 晚
6/10
The room service was truly awful. That spoiled an otherwise nice hotel.
Robert
2024 年 8 月入住 3 晚
8/10
Wiseman
2024 年 7 月入住 4 晚
10/10
Very helpful staff in a beautifully maintained property.
Gregory
2024 年 7 月入住 3 晚
8/10
The staff are very helpful and eager to please. However they did try to overcharge us for transportation from the airport. The rooms are spacious and clean. We used the hotel transportation every day during our stay which was very convenient but did add up.
Vanda
2024 年 6 月入住 4 晚
10/10
Excellent stay and great customer service. Thanks for the hospitality
Benjamin
2024 年 7 月入住 2 晚
8/10
Great property some communication issue with book excursions and making drinks
Omar
2024 年 5 月入住 4 晚
10/10
Staff were very helpful. Rooms were clean. Pool area lovely. We felt very safe.
Robyn
2024 年 5 月入住 1 晚
10/10
My stay at the Shrub Lodge was very satisfying. The staff was friendly and attentive in every way and went above and beyond to take care of me and my son. They organized our excursions, prepared many of our meals and taxied us in and out of town almost daily. Only thing I would add is an accessable ice machine for the guests as I like drinks with extra ice and had to ask for it. Everything else was excellent.
Paul Erik
2024 年 5 月入住 9 晚
10/10
Staff were really helpful and friendly. Property was clean and tidy.
Lois
2024 年 3 月入住 2 晚
10/10
Excellent facility
真实旅客
2024 年 3 月入住 3 晚
10/10
Absolutely beautiful location, only made better by the best hospitality we have ever experienced on holiday. The staff were incredible, warm and friendly and always helped us arrange tours and transport to make our trip perfect. The lodge is modern and clean with good sized bedrooms and a lovely little pool. The only change we would make is a better selection of evening meals - many of the dishes were unavailable when we had dinner at the hotel. Breakfast was excellent with a lovely range of cooked and continental breakfast options, and they made sure we could eat even when we had a very early trip departure. We are so grateful for the wonderful experience and we would definitely come back. We recommend booking tours directly with the hotel, as it made the experience very simple for us!
Bethany
2024 年 3 月入住 3 晚
10/10
This is a new lodge and has only been open for a year. I stayed for 11 nights. I do not think I have ever stayed in a place that was kept so very clean. I was not well during my stay due it transpired may have been caused by the malaria tablets that I was taking. The staff took good care of me however. I found Victoria Falls exceptionally hot, and would probably have had to come home early had it not been for the excellent air conditioning in the room, and a refrigerator in my room, and regular use of the swimming pool. This pool for me was the main reason for my choosing to stay at the Shrub Lodge. Different people have different ideas on what they would like in a hotel bedroom. My main comment with regard to this would be I would have liked to have had a few more drawers. Breakfast was not a happy time for me, which I think was due to the fact that I felt nauseous every morning which unknown to me at the time may have been because of the malaria tablets.
Claire
2024 年 2 月入住 10 晚
8/10
Good value. Get a room at the rear of the property.
Hugh
2024 年 1 月入住 1 晚
10/10
It was convenient to have the restaurant on-site. The breakfast was great the first morning we stayed. The second morning we left early for Devil's Pool and had a breakfast boxed for our return. It was well packed with more than enough to fill us up for the day. Mr. Perry was great with arranging the visit to Devil's Pool. We really enjoyed our stay.
Kennie
2023 年 12 月入住 2 晚
10/10
Very good stay. Recommended and excellent value.
Hamilton Kudzai
2023 年 12 月入住 1 晚
10/10
Lodge neuf propre personnel accueillant et disponible
Piscine à disposition
Bien situé dans Victoria Falls