维拉德帕扎万豪酒店及度假村

“The property smelled musty. Our bathroom was not cleaned when we arrived. There was a blood stain on the wall that just needed cleaned. There was stains on the sheets. ”

“The front desk staff was top shelf. Restaurant staff, not so much. The facility was undergoing renovations, which I understand is difficult to do while still accommodating guests. My issue is that I was not made aware of this until we arrived. I felt like I was the victim of a bait and switch con. Other than the staff, it was a horrible experience. ”