“We were looking forward to staying here, but the overall stay was disappointing and frustrating. Although the facilities and location are nice, the stay was not good value for money - the room was dirty on arrival, the water was cold, the hairdryer broken, and the luggage nearly an hour late - this all made arrival surprisingly bad. There were no amenities or welcome items to the room. I shared this with management and responses to sort this out were late and could have been dealt with……