哈尔滨哈尔滨万达广场附近酒店

“员工训练有素，嘘寒问暖，主动协助，非常好的住宿体验”

“Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and……

“酒店非常的新，住的非常舒适，早餐用餐环境不错，还有会员专享座位及食品。难怪是最大的智选假日酒店，总的来说住的很满意”

“很好view很好但附近沒什麼商店，附近環境優美”

“Everything is perfect the only downside is that staff only speak Chinese.”

“地址方便 環境清潔 服務到位”

“The property is a little bit outside of the city, but honestly, that was part of the charm! The owners are very kind and accommodating. Even though my party did not speak the best Chinese, we were checked into comfortable and clean rooms. We loved our stay there and it is foreigner approved!”

“綺麗なリーズナブルなホテル。ただ近くにレストランが無いので不便”

“1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this……

“Great staff response.”

“溫暖但陳舊，牆壁太薄很應聲，太吵了，即使掛了打掃牌亦不打掃，打掃了亦沒換毛巾，連廁缸也沒有清洗，清潔人員亦態度不好”

“hotel location is not good, not convenience, poor traffic ”

“酒店附近叫车不方便”