"We are the customers checking staying in this hotel. The experience is very unsatisfactory and unhappy. There were insects in room, stain on the carpet, phone, alarm, hair dryer, they were all no function. There were hair clip, bottle caps left in room from other customers stayed before. When asking for room cleaning, nothing happened even I came to the front desk reiterating our demand. It is unbelievable and unacceptable. The worst and terrible hotel we have ever stayed. They don't care client at all!!"