馀杭区四季

"酒店在西湖邊上，環境清靜"

"Good river view, next to commercial buildings. Reasonable convenience to public transport. Overall good."

"都挺好的，如果酒店提供自助洗衣房就更好了"

"整體很好，服務快速"

"服務到位 精緻優雅 雖然隨時間勢必老舊 但乾淨整潔 無可取代的最佳位置"

"非常好的酒店 位置极佳 非常推荐"

"Excellent service. Value for money"

"Very good hospitality from the front desk to dining services."

"Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed. "