槟岛 住宿等级：3酒店, CNY241 起

“第一天到酒店后，要求延迟退房，酒店職員說要退房当天才可確認！”

“歷史建築改建成的酒店，有很好的融合住宿設施，入住特色房間體驗很特別”

“The hotel is nearly perfect! If there is a welcome drink, it will be more wonderful! The staffs are very friendly. The food street and the shopping malls are within 10 minutes walk! I must suggest my friends for this hotel! (But if you expect any extra, like gym room etc, sorry, no…)”

“Generally ok, staff were hospitable and helpful. But, the manager Mrs Rinie was unfriendly as she was harassing my sister who stayed in another room about the extended hour that we requested and threatening her. Totally unacceptable hospitality to hold such a position! The 2 Deluxe Double rooms that I booked didn’t have any windows. The Aircon didn’t work so it was fixed in situ when I was in the room. I came in from a long haul flight thus was exhausted in having to wait for the……

“I believe Citadines is a name that stands for quality. I previously stayed at one of their properties in Singapore and had a great experience, so choosing Citadines Tanjung Tokong Penang this time was absolutely the right decision. The room was clean, spacious, and well-equipped with a stovetop, microwave, sink, and other practical amenities—making the stay very convenient. The staff were polite and always ready to assist. I encountered some issues with my room key and had a request for a late……

“老屋改建，民宿風格⋯很有味道 且拍照漂亮，房間空間很大，但因爲是老屋改建，隔音較差，早上可以聽到樓上走動的樓板聲音⋯另外 因臨近熱區 晚上12點多，仍有樂團持續演湊⋯所以對於睡眠品會有影響”

“空调噪音很大，房间隔音效果很糟糕。其他还行。”

“The hotel is quite new, clean and tidy, overall very good experience and will stay there again when I am back to Penang ”