桐庐 住宿等级：4酒店, CNY381 起

“前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！”

“服务很好，体验还不错，就是下次能升级到湖景房就好了”

“Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then……

“From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool……

“位置好，服务佳。”

“The hotel is surrounded by mountains and rivers, and the ubiquitous design aesthetics make people forget to return. The hotel's bathhouse, yoga, singing bowl, and bamboo raft experience are all unique and worthwhile.”