硕放 住宿等级：5酒店, CNY299 起

“非常滿意的一次住宿、房價合理、服務非常貼心。我太太遺留一條圍巾、酒店第一時間幫忙寄回來、隔天便收到了。非常感激及印象深刻、下次到蘇州一定会再次入住這間十分好的酒店。”

“房内虽大，但设施非常老旧。竟然还有24吋的电视，遥控器简直可以当作古董了。酒店位置地图上看来是在龙湖天街不远，实际上走路还是要个10分钟左右，在寒冷的12月，根本不想出门走过去。住的是高楼层，景观不错。”

“哪里的凯越都没让我失望 一切完美 下次还来这里 位置好 干净大气 景色好”

“My room is stinky and noisy. There is a machine turning on all day. Food smell all around my room. Disastrous. Using the brand Sheraton doesnt mean quality. The restaurant does not have much food available. Have 4 bottles of black pepper but no salt. Black pepper only 10% filled. It is very impolite to ask us to pay at the start of the main course and I had to turn down. This was annoying and I expect better for a 5* hotel. Terrible experience. Staff training is needed.”

“洲際酒店，一如既往的好。”

“This hotel is huge but too remote from any sightseeing spots. The nearest subway station is 15-20 minutes walk. If you just want to relax and stay at the hotel all the time, it would be nice. There are a gym and a good sized swimming pool with no charge for guests. Room is spacious and comfortable, with a balcony overlooking the lake. Staff are friendly and helpful but only communicate in Chinese. There is no restaurant nearby. ”

“打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了”

“总体环境和居住舒适度都不错。 附近就是太湖，晨跑很舒服。 早餐总体可以，但是缺乏本地特色。 唯一的问题是酒店隔壁客房有人抽烟，导致房价烟味。 ”