“The staff were very friendly and helpful, but the rooms are not nice, they smell moldy and hot water etc. doesn’t work. I had to leave because of that. ”
“As mentioned, I double booked a second rez for a friend to test what was being offered on Expedia - meaning that my 2nd rez I effectively had 2 rooms reserved for the same day; however 3 rooms still shoed being available with private shower. The staff assured me that this time I would get the room with private bath. ONE staff allowed the transfer with the new rez but a few hours later another staff asked for additional money for this room with the manager behind the scene on the phone. I……
“The property is well run. The food is delicious. The accommodations are alright; renovations are underway to update the rooms. The staff is spectacular. Every single one of them. The massages by Anna and Haidi were the best my friend and I had ever had, when compared across four continents. They were really impressive. I would go back in a heartbeat. ”
“Had an EXCELLENT stay at resort. Staff professional and friendly. Wifi strong and reliable. Breakfast buffet was enjoyable and tasty 😋 Ocean view room was nice and comfy.”
“I went here for the second time. This round i had 14nights. Had some problems in the beginning with cleaning off room. But when i took it up with management they turned it around and made sure the rest off the stay was without anything to complain about. The staff, kitchen, waiters, security and rest is doing a fantastic job to make you feel welcomed and without anything. Good location, good food and nice place overall. Had the room with view over the sea. Recommended to stay there.”
“Meget bra- Dårlig internett. Det samme som ingenting. Mye søppel rett utenfor hotell og strand. Det var ikke mulig å ta ut penger på kort eller bruke kort”
“A Gem; construction at Kalimba so they rebooked us at the adjacent Kamara resort. Great property: aircon nice and cold, good breakfast offering, tasty food at restaurant. Front desk staff helped in arranging a driver to visit monkey park, crocodile pools, city tour, and car to airport. Would love to go back. Only nit I have is provided toiletries were skimpy”
“This is a true gem. The owners were wonderful. They called to check on me and even surprised me with dinner a couple nights (which was amazing). The bed was comfortable, the air conditioner worked well. I will surely stay there again. The WiFi signal was the best I have ever experienced in The Gambia. I highly recommend it. They told me they are opening a restaurant in December which will be great. ”
“The two properties l stayes at were terriple, filthy, noisy and lack proper management. After 4 days in lagacy phases 2 and 4 l moved to to another hotel. Management at both legacy sites was non existent. I contact you last wednesday to complain and ask for a refund. I was told l would hear from you in 24 to 72 hours. I have not heard. My whole trip was terrible as askay delayed my return to freetownby more than 9 hours. I am asking for part refunds for my airfsirand hotel. This was my……
“The staff were nice and friendly. They offered a first class professional service. African Princess made sure our stay was a memourable one..
Room is of a high standard clean and comfortable. We look forward to returning.
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