“The room was very large. Many windows with insufficient blackout curtains, so prepare to wake up with the sunrise.
The room I was given had an incomplete balcony and still under construction. When I asked, the woman said, you booked with Expedia? The first night my door to the balcony was slightly cracked open and I was eaten by bugs. So be careful as the property is near mangroves and golf course. Plan on mosquito repellent. The menu was very good. Diverse and many healthy options. ……
“Very nice beach resort with gently sloping beach great for kids. Pool was also nice with a decent shallow end. Room looked a bit tired though - could do with a revamp. ”
“Front desk staff were nice and professional, but good things about the hotel stopped there.
1. Toilet has strong foul smell from the drainage.
2. Bed was too hard to sleep on.
3. Air-con did not work. I tried to work in the room around lunch, I felt nausea and dizzy. The feeling was gone after going outside.
4. Shower water was lake warm during morning peak hours.
5. Bed was made but other necessities were not refilled, such as toilet rolls, towels. I called three times and waited 24 hours to……
“Very quiet and comfortable stay close to main city and beach. Friendly staff and nice Breakfast. Bathroom (WC) felt a bit old. Renovation needed. Very good view from rooms. Separate swimming pools available for kids and adults. Nice garden area and private beach. Found a red stain in the quilt cover. Staff were friendly and quick enough to replace. Got a complimentary cake as I stayed on my Birthday. It was yummy and delicious and the team took the effort to make my stay memorable. ”
“Good rooms but varied service. Second stay in a month and on both occasions the room key timed out every day which was inconvenient. Room cleaners need training for consistency in standards. Ensuring towels, toiletries, tea coffee provisions are as they should be. This was a daily issue.”