阿拉木图家庭式酒店

“Great location near Almaty-2 railway station. Simple mid-range business hotel, good vfm.”

“酒店服务很差，不会英语，水都没有，马桶也是坏的”

“Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments……

“In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more……

“Very hot in the hotel. No aircon. Staff are all poker faced… feel like going back to soviet era ”

“附近購物不方便，離獨立紀念碑近。 房間乾淨且床墊非常舒適。”

“The staff is professional and friendly.. Nice hotel and have a quiet environment.”