阿拉木图 住宿等级：4酒店, CNY315 起

“在市中心，鄰近地鐵站，及餐廳，出入方便”

“Nice location ”

“The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.”

“Very hot in the hotel. No aircon. Staff are all poker faced… feel like going back to soviet era ”

“Park Dedeman is a great hotel to stay for business and vacation. Location is not exactly the best, but very affordable price to stay balances all that. I reserved two rooms, but one had problems with electricity. One of the female staff (It pains me that I forgot her name... I should've written it down somewhere) assisted us to switch rooms without zero hassle and friction. There's also a spa and gym you can use. Just a few steps outside, there is a mall, cafes and a few restaurant chains you……

“Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments……

“The room was nice. The bed was confortable to lay on. The location was good you can easily walk around the city but there was no nearby convenient store. They have separated bathroom and toilet which we didnt like. No bidet. Amenities are always available. ”

“In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more……