“What an amazing retreat. The family villa was so great for my family of 4, the private pool was a real treat. The restaurant is superb, and the staff are very attentive. It’s a little further from the town center but the hotel offers a free shuttle out and it’s only a couple of bucks back in a taxi or tuktuk. I loved being in a tranquil haven after a busy day exploring temples.”
“We are very disappointed about the service here. The staff should be trained better.Two points.
Firstly, we come back at late night and would like to take a bath. However, we could not turn of the faucet to stop pouring water into bathtub. We call night shift staff to help us. when he come to our room, he felt shocked and helpless. He informed us that we can not use water in the bathroom until engineer come to fix it on the next day. It is unacceptable that he did not help us to change a new……
“It took only 30 minutes from airport to the hotel by tuktuk that the hotel arranged for us. The front desk gentlemen Mr. “long” is so nice who took care of our stays very well, and the entire hotel members are so friendly and professional. We’ve stayed 4 nights, and also asked for a 3 days temples tour from the hotel. The hotel has their own tuktuk car driver who can always found us everywhere we finished our temples visit. The stays, the people, the tour, and everything we’ve experienced were……
“Everything is good! The staff are nice. They always smile. Free tuk tuk service go to the city. Ms. Nonim Kith and Ms Sona Sor are very helpful.Hope to meet them again. Thank you all the staff there. ”
“I think the hotel is not worth the price. The hotel is lack of facilities, only a pool with restaurant and a minibar. Moreover, the housekeeping service is horrible. I suspect those staff didn't replace the bed sheet coz I found it not tidy. More than that, the housekeeping guy took the sleepers away and didn't replace it with a new one. When I ask them to gimme a sleeper, they gimme a jandal instead and none of the staff understands what I want. And finally I come to reception and tell them……