“The outstanding feature of our stay was the brilliant help and support of the staff, who helped us organise an airport bus when an unexpected train strike was on.
We were so grateful and impressed.”
“We had a lovely room and a great bathroom. The breakfast was copious. We found the dinner a bit boring. The staff was great specially at the reception desk but also in the restaurant.
Isola Bella and Isola dei Pescatori are tourist traps.”
“It’s the best place to have coffee outdoors and enjoy the wonderful people of Lake Como. The weather is fantastic with $1 million smile and kind to all the customers.”
"I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful."
"Location - excellent
Breakfast - fantastic
Housekeeping service - need improvement. The housekeeping will not be finished until after 3pm during our stay. The coffee cups have never been clean during our stay. "
