“The accomodation - room/apartment was excellent but the check in and check out staff, communication and attitude was atrocious
For such a nice accomodation - the check in person I was allotted took me 2 hours for him to show up - no email from the check in saying where to go and when checking out wouldn’t even arrange transport to the airport as the wifi wasn’t working
Great accomodation
Extremely poor service by the check in and check out crews
Absolute shame - will book a hotel next……
“so far so good for the room and environment.
The room is very suitable for 4-5 ppl family, the space is very big.
The staff is nice and responds fast through WhatsApp.
The location is great! just 5 mins walk to KLCC.”
“Our money got stolen in both room during our stay. Staff couldn’t help unless police take in charge. This is the worst place I have ever stayed and definitely won’t come back again. Watch out your personal belongings if you are still staying in this place. ”
“1 room without window, incredible. Mattress are thin and hard. Kettle and washer not function well and already inform owner. Hope that the can improve.
Currently not recommend.”
“Amazing views of the Petronas Towers, great rooftop pool & 20min walk to malls/restaurants. Host Shohedul was very helpful with check in/check out - & airport transfers were great.
Brilliant for 24hrs in KL.”
“Great location within 10 mins’ walk to two MRT stations. Very comfortable bed, modern design in hotel room and spacious bathroom. Rooftop pool with beautiful skyview. Sauna room in the changing room but self-operated, Needed to be preheated for 15-20 mins before use. Will stay there again for next trip.”
“Very good location. MRT Conlay subway station 3 minutes walk. Large trendy shopping mall Pavilion, 12 min walk. We had a 1-bedroom apartment with view of Petronas Twin Towers from the bedroom. Our apartment had stove, microwave and washing machine with dry cycle. The rooftop infinity swimming pool is a great selling point for this property. Might be very busy at times. Security staff very good. There is not very close 7-Eleven or other convenience store around. Be aware while booking this is……
"Perfect! I loved my stay at this hotel. The staff were very friendly and the location made it easy to explore the city. Breakfast was delicious with many options👍"
"Convenient location: it is near the airport. Good service: free shuttle bus and packed breakfast when requested as I needed to leave the hotel at 5:00am. The room is large and clean. The hotel is over my expectation. It is highly recommended. "