“Stayed 3 nights at Fraser Suite Queen's Gate, London. Location was great, just 5 mins walk to Gloucester Road station of the Piccadilly line, great direct access to Heathrow or the central London (Piccadilly Circus, Leicester Square, etc.). No. of supermarkets nearby (Tesco Express, Waitrose, Sainsbury). Good choices of restaurants too. Room size was great, got upgraded which was good. However, the shower was a bit of a drawback, as the hot water was gone very quickly (~6-8mins?), and turned ice……
“Very good service and convenient location! The room was spacious enough for a 3 person family. The mini kitchen with toaster and simple kitchen equipment was very good design and considerate for family travel. I will definitely come back again in the future! ”
“Spacious room with most basic equipment for cooking. Air conditioning is also available. Room amenities quite well maintained. Staff are very nice and helpful.
Great location, very near to Farnborough Main train station, and 20 mins walk to Farnborough North. Also very close to the Meads shopping centre with many shops and restaurants.
Rooms facing the road might hear more noise from cars passing by.
It would be better if the bath tub is changed to shower to avoid water splashing on the floor,……
“Cleanliness - disappointing really. I understand that they provide cleaning once a week, but the floor was not thoroughly hoovered/ surfaces were not cleaned thoroughly before we went in, so by day 3 - it was not in a clean state.
We stayed for 7 days - General hygiene rule being we should change our towels every 3 days, and we were only given 1 set of towel each (so we ended up using the same towel over 7 days/ 6 nights), pretty horrible. This can be easily solved if they provided us 2 sets……
“Location is good. The facilities are not well maintained. Garage in and out need to contact staff to open the gate. Room window blocked and no fresh air. Room temperature hot but can't control. Overall not very clear and tidy.”
“Hygiene is a big issue. The washroom basin was stuck, and the water stayed in the basin with some stuff coming out. They have to solve it twice, unluckily that was my last date of stay.”
“The location of the apartment is good. Near the underground station.
Unfortunately the lift was out of order during our stay and we had to walk stairs with luggage.”
"Aside from the fact that the people in the next room were a bit noisy at night, the overall environment, service attitude, and cleanliness were all excellent."