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“The WORST experience I had with Holiday Inn. In the first night, the A/C didn't work, waited over 30 minutes for the engineer to come. They just checked and told me it was fixed. Do you think the A/C is like human body and it will automatically recover itself??? Then I waited another 30 minutes, the A/C still didn't work. After that, I complained to the supervisor and they gave me another room. The whole thing took me 2 hours, I can't even go to bed at 2am. On the 2nd night, the A/C in the new……

“Very nice natural environment. Gourmet vegan food. Friendly staffs with great service.”

“人員非常友好且專業、房間高樓景觀好”

“The hotel is located at an excellent location, with fantastic views of the Taal Lake and the volcano. The food in the restaurant is great, and the service is generally very good. The nearby area also has many nice places to eat, but they mostly require a little bit of walk. Due to the much cooler weather up there than that in Manila, people flock into the area for the weekends, but that also means the pool may be a bit too cold to enjoy a swim… Overall, I would say it was a very nice stay……

“房間設備不齊全，缺毯子吹風機，跟櫃台反應很久才拿到，效率可以再加強”

“Used to stay in Shangrila EDSA pre-Covid but due to cost down so stayed here. It’s unfair to compared them since the prices are like 250% difference. Staffs for sure polite and helpful. Room is spacious. The hotel is quite old though. My colleague is vegetarian while I am diabetic. There are just few food items we can eat for breakfast. 10 minute walk to malls.”