“It was nice staying there. Apartment was spacious, modern and well equiped. Manager Bruce and reception staff was very nice. House keeping was not good though. They didn’t clean room daily or when they did not properly. Overall it was a good experience.”
“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“Putze ist hinterhältig, reinigt nicht und besteht auf Trinkgeld nachdem sie nach mehrmaligem auffordern mein Zimmer nach knapp einer Woche erstmalig reinigte, Lebensmittelvergiftung durch Zähneputzen mit Leitungswasser das ich so seit einem Jahr in SüdostAsien mache
”
“The apartment has a full kitchen, laundry machine, microwave, rice cooker, oven, a big refrigerator. It is just next to the luxury Daewoo Hotel but with only half price per night. Materials for cooking could be purchased at Lotte supermarket (opens 09:30-10:00PM daily), which is located across the street at the basement of the very modern Lotte Department Store. Staff is English speaking and kindly to help. Individual WiFi router in individual apartments.
Not all of the facilities were placed……
"Wonderful experience, very friendly staff. Perfect location as it’s just five minutes walk to the Main Street. Please note that traffic gets busy on weekends as they make them as walking areas in main areas.
We stayed on the 8th floor, could see the lake view! Just walking one / two floor up for the bar and restaurant. We can see the cathedral from the rooftop bar.
Breakfast has buffet and menu for main course.
Great services! We loved the surprise fruit pack when we checked out as we headed to Ha Long Bay for cruise.
The reception email me in advance on any assistance prior to my journey. Very helpful
"
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."