“The service at the front desk is very good, but unfortunately he gave me a problematic room, which caused me to deduct points for this hotel, which made my journey not perfect”
"The tiles in the bathroom are cracked, and cockroaches are hiding beneath them. When I was using the toilet, they crawled out from the cracks. What's even more terrifying is that they climbed onto my bed and pillow. At that time, my son and I were sleeping. A little thing was crawling around under my neck. I was so scared that I almost screamed. I can't believe that I spent over a hundred dollars and got such treatment."
