“Bad
Japanese restaurant is a rip off and sushi is bad.
Staff appear to be friendly but it’s all just pretense and are not as helpful as they claim to be.
Breakfast isn’t great either. Took 20 mins for fried eggs to arrive and don’t even have sausage on the menu.”
“Overall very good, very good breakfast and service. It is a good hotel for an average price. But no air conditiong during summer time, room is very moist and smells of leather. Good Wi-fi too, and very comfortable. Surronding areas would be better in the winter time.”
“Das Personal ist äusserst freundlich und zuvorkommend.
Sehr gutes Frühstück.
Gute Parkmöglichkeit.
Das kleine Zimmer zur Strassenseite ist eher durchschnittlich.
Die Lounge und das Restaurant haben eine super Aussicht mit den Panoramafenstern.
Wir kommen gerne wieder.”
“We had a lovely stay at this property. What really stood out to us were the amazing staff, who went above and beyond to make sure that we had a lovely stay and trip to Crans-Montana. They were so wonderful in helping to make dinner reservations, suggest hiking trails, provide maps, and call taxis. If you are visiting during the summer, please note that there is no air conditioning at this hotel, but they do provide fans.”
“After some terrible train trouble in Italy, we got here after check in was closed. I called ahead of closing and the staff were so lovely, helpful and understanding about our situation and figured out a solution for us. Pool and sauna is open 24/7 and the can also book massages at the desk on check in.”
“A very convenient location and close to VISP station (Banhoff). It is a good hub for going to Zermatt and other sight seeing point.
The hotel allow me an early checkin that is amazing in Europe. Thanks to that.
The room is neat and tidy with a nice balcony.
There is construction work nearby and the hotel provide 3M earplug for us that shows the empathy of the hotel.”