丹威尔度假短租

"The room was clean and the bed was soft"

"Comfortable mattress, clean"

"整體環境跟服務人員表現得都很優秀，幾次住宿下來，穩定的維持一定的水準之上！"

"New"

"Very good"

"good"

"GOOD EXPERIENCE"

"We came down to check out at 10:30 in the morning. I paid a cash deposit. They can't check out until they check the room. The front desk told me 5 minutes but made me wait for almost half an hour. Halfway through, I asked her how long it would take because I had to go to a meeting urgently. She gave me a very nonchalant attitude. It was already 11:10 when I got the deposit. What made me very unhappy was that I was the only one who wanted to check out. Do you want me to wait for half an hour in the morning?"

"I reserved a king bed room but they didn't reserved. they put me in a double bed room and requested me to keep the room clean until they call me and then made me stay tidy for 1 hour and never came back. I waited until 12AM and called them back at and someone pretended to say sorry but was not sorry at all and hang me up saying she has more important work to do. I asked to speak to a manager but was told there was no manager working on site. Its trash management shamed and harmed the Hilton's brand."