“Definitely this is the place I want be next time when I'll go to nairobi. The driver from airport to hotel and vice versa was so kind, hepfuul that I felt at home. The room, bed and all people at reception are fantastic ”
“It's a great place to stay right next to the US embassy. My wife enjoyed her stay, and the airport shuttle service was so nice. The rooms are good sized and the restaurant had good food. ”
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Conveniently situated just a three-minute walk from Village Market, the hotel offers easy access to a vibrant mix of unique boutiques, local artisans, and an array of fantastic restaurants.
From the moment I was picked up at the airport, the service was exceptional. My “Chieftain” — the wonderful Barbara — took the time to ask about my preferences for the trip and offered thoughtful, tailored recommendations. She even accompanied me on a Friday shopping trip and arranged for special items to……
“I went on a trip to Paris, Africa and London and this hotel superseded our expectations and anticipated our needs. The customer service, friendliness of the staff, cleanliness and food quality was superb! We absolutely loved every minute. I highly recommend and we definitely we back! 5 stars!”
“The new Trademark Suites is a remarkable find, and an unbeatable bargain. It's a top quality hotel just outside the craziness of downtown Nairobi and provides all the advantages of a 4 star hotel with a one bedroom suite with a full kitchen in a safe delightful and quiet setting at a much lower price. Village Market and other amenities are all nearby. Excellent staff, great service and responsive management. ”
“If anyone is interested in staying at the glam Hotel, U should understand that the chef is top-notch the chef that comes on at 2 o’clock in the afternoon can cook a lamb chop like no other best chef world worldwide. The front staff is awesome. They do attend to every need. The building currently is undergoing some renovation so I expect the prices to rise, but it’s worth staying there just to eat the food on the rooftop restaurant.”
“I stay here all the time when I’m Nairobi. It is the only place I recommend. I only have one thing I would like to see changed and that is the strength of the internet and the television stations. That is the only disappointment. ”
“I’ve stayed to ere twice with my dog and my toddler and both times the staff were consistently professional and very courteous, the rooms are great and clean. Great location for business and shopping, but yet peaceful and quiet for rest and relaxation. ”
“It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we……