“The reception on my arrival, the service during my stay and the departure , drop off at the airport was excellent. Their attention to their guests needs and requirements is impeccable.”
“Wow! As advertised this Hotel was amazing. Rooms are highly comfortable. The staff was amazing. Very very professional. I highly recommend this hitel.”
“This hotel is located in Akwa and accessible to many areas. Finex voyage, market, and shopping center are within a shot walk. The guest wifi was non accessible. The hotel had to provide me with their own internet access. Overall, the staff were very helpful. I would not hesitate to book another stay on my next travel to Douala. ”
“The hotel is nice. One of the best hotels in Douala. Nice area, nice room, nice restaurant and nice cleaning quality. But front desk attitude seems need to be improved, feeling bad when checkin and also checkout, especially a person named Cyril, bad attitude and even not willing to give me the change after I pay the minibar fee. He said there is no change and not even try to fix it, seems like to force me to take the change as his tips. After all, this is a nice hotel. ”
“Établissement bien situé pour tout déplacement. Vue extérieur pas très beau à voir. Établissement dont le ménage est fait tous les jours mais trop de cafards, peut-être dû à la saleté de douala. Pas de service voiture entre la résidence et l aéroport ni de taxi surtout quand vous avez un vol à 6h du matin, utiliser l application YANGO pour vos déplacements entre 23h et 7h du matin .”
“The reliability of the elevators was questionable, but otherwise the hotel was well maintained. The staff were all extremely friendly and helpful. There was a reasonable variety of dinner menu options and everything I ordered was very delicious. The breakfast was also very good.”
“Problème d'humidité au mur surtout au 4e étage, serrure de porte brisée, wifi offert mais pas de connexion internet, aucune fiche avec les numéros d'appel de la réception ou du restaurant dans les chambres, télévision disponibles mais pas d'image, commode de lit pas nettoyé...
Le service a la réception est irréprochable, cependant, il est pire au restaurant.”
“Well situated but not that easy to find... there are 2 establishments... hotel and appartment... if you call for directions be sure to be clear where you are staying!”