卢加诺布雷山缆车 - 卡萨拉提站附近酒店

“在這漂亮的酒店住了4個晚上，感覺舒適，酒店提供免費電動汽車服務，很體貼，雖然我們自己租了一架大Van,但平日出入用酒店提供的smart car 到市區很方便，餐飲方面，有2晚在酒店餐廳用餐，食物及餐酒都不錯，惟早餐所提供的食物種類及質量較一般。另一點不太滿意的地方是，這酒店出名的水療中心，我們三位女士原想安排水療服務，但原來他們只有兩名一男一女的服務員，所以不能安排同一時間做spa,故我們只能放棄，有點失望。”

“第二次路过入住了，除了房间小点以外没有任何缺点，首先，前台服务极其热情，知道我第二天早起不能吃早餐，特意预备了take away有水果、矿泉水、两个汉堡还有一个巧克力棒。知道我没有买到去意大利的火车票特地帮我申请了可以到边境小城的全州免费公交票。那个票其实真的可以很好用的，只可惜我没时间用。 酒吧是二十四小时服务，不小心打碎了酒杯也没有要我赔偿，真的挺不好意思的。后面还有花园和游泳池，可惜没时间享受。 离火车站仅仅三五分钟步行时间。 如果非要说缺点的话就是进市区要下山，毕竟火车站在山上，酒店挨着火车站，而住市区依山而建临着湖。不过火车站有缆车可以直通市中心，下山回来半路上才发现的，可惜没有体验到。”

“Staff are friendly and helpful, convenient location, clean, breakfast is nice.”

“The Room View is excellent ”

“很有特色的酒店，不像连锁五星感觉千篇一律。酒店餐饮服务很棒。下次去的时候还会继续住”

“I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful.”

“酒店有花园露台和游泳池，房间设施完备，早餐很丰盛，服务热情。 不足是酒店房间的wifi无法使用，去问前台居然说“所有的apple设备都不能使用，因为你的手机太新了，网是好的这不是我们的问题”。让人非常难以接受。”

“We stayed in a junior suite. The whole layout of this suite is strange, just like an old residential bedroom adding with a toilet and living room but doesn’t match the overall style / design at all. The water supply of the basin tub is totally out of control (bathtub was ok) either crazy hot or freezing cold, one way or other!!! The hotel seems to be very “environmental friendly” where the supplies for the bathroom is extremely controlled, for example, only 1 small bottle of liquid soap for a……

“Perfect location as it is closed to train station, only 5 mins walk. Clean and tidy room with air-conditioned which is not common in Switzerland. ”

“離市中心有點遠，但沿湖風景秀麗，步行反而是一種享受。”

“這樣的價錢了 除了離車站有些距離之外沒什麼好挑剃的（但有公車可搭）”

“Simply awesome stay!!!”

“酒店很好，特别是早餐，非常丰富”

“the staff is kind and helpful, great location but the bed is not so comfortable. ”