卢加诺布雷山缆车 - 卡萨拉提站附近酒店

“第二次路过入住了，除了房间小点以外没有任何缺点，首先，前台服务极其热情，知道我第二天早起不能吃早餐，特意预备了take away有水果、矿泉水、两个汉堡还有一个巧克力棒。知道我没有买到去意大利的火车票特地帮我申请了可以到边境小城的全州免费公交票。那个票其实真的可以很好用的，只可惜我没时间用。 酒吧是二十四小时服务，不小心打碎了酒杯也没有要我赔偿，真的挺不好意思的。后面还有花园和游泳池，可惜没时间享受。 离火车站仅仅三五分钟步行时间。 如果非要说缺点的话就是进市区要下山，毕竟火车站在山上，酒店挨着火车站，而住市区依山而建临着湖。不过火车站有缆车可以直通市中心，下山回来半路上才发现的，可惜没有体验到。”

“It was an awesome experience for us and this is certainly one of the best 5-star experience for us. The service is at a super high level!”

“服務差，條件差。”

“I had a very good and peaceful stay experience in Lugano with a lake-view balcony suite. The huge room with a spectacular view was nicely set up, and the gymnasium facilities were perfect. However, the kitchen was not for cooking; only the kettle worked. In addition, the staff was kind and helpful.”

“We stayed in a junior suite. The whole layout of this suite is strange, just like an old residential bedroom adding with a toilet and living room but doesn’t match the overall style / design at all. The water supply of the basin tub is totally out of control (bathtub was ok) either crazy hot or freezing cold, one way or other!!! The hotel seems to be very “environmental friendly” where the supplies for the bathroom is extremely controlled, for example, only 1 small bottle of liquid soap for a……

“Perfect location as it is closed to train station, only 5 mins walk. Clean and tidy room with air-conditioned which is not common in Switzerland. ”

“the staff is kind and helpful, great location but the bed is not so comfortable. ”

“酒店有花园露台和游泳池，房间设施完备，早餐很丰盛，服务热情。 不足是酒店房间的wifi无法使用，去问前台居然说“所有的apple设备都不能使用，因为你的手机太新了，网是好的这不是我们的问题”。让人非常难以接受。”

“the room looks quite new and shared toilet and shower are very clean; the reception is very helpful!”

“Excellent service excellent staff, excellent buffet, excellent menu. ”

“酒店很好，特别是早餐，非常丰富”

“離市中心有點遠，但沿湖風景秀麗，步行反而是一種享受。”

“Alles perfekt ”

“Excellent stay! ”