"I visit Gatlinburg every year. I always stay in a cabin, but decided to switch up a little, and I loved it. I'm big on beautiful views of the mountains. I still got that staying there. The pool area was great, my grandkids really enjoyed it, and the warm cookies whenever you wanted them was delicious. ..."

"Nice hotel for couples or families on vacation. Complimentary breakfast was nice with lots of options. Staff was extremely friendly and helpful. The buidling itself could use some updating but I think it was adequate. Only complaints I have is that the elevator rooms on the parking structure floors ..."

"A favorite we keep coming back to again and again. The rooms are superb the service and staff is excellent. The breakfast in the morning is amazing. Poolside service is fantastic. Just above and beyond"

"Staff very polite, friendly and informative! Clean rooms with great beds which is needed after climbing the stairs to get in the many slides at the waterparks! Room service had great pizza deal after 4 pm and the shuttle took us to both waterparks and it ran continuously so no long waits! Also we ..."

"The hotel's Wi-Fi caused me a lot of trouble. It connected automatically without needing to connect but I couldn't use it. What's more terrible is that it also blocked the data signal of our mobile phone. The second point of dissatisfaction is that there are ants on the bed and floor. The third point ..."

"Loved location, great breakfast and dining experience. Also loved the creek running behind it with the ducks and geese. Room was clean and very nice."