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"The hotel is comfort and the staff is polite.Highly recommended ."

"We had a wonderful time staying at Grand Hotel du Lac Hanoi. The staff were all very friendly and helpful. It was a pleasant stay. We had a mocktail at the sky bar and it was very delicious. Forgot what it’s called but it has dragon fruit, mango with hibiscus tea. "

"服务非常非常好，尤其是楼下的接待，她非常细心耐心地介绍信息，这是我在中国从未遇到过的。位置就在还剑湖旁边，非常方便，同时距离最繁华的街道也就四五十米，闹中取静。房间总体比较安静，因为就在还剑湖旁边，周末还能听到外面的噪音，但晚上10点以后基本就安静了。餐厅很棒，服务也很好，苏利，风景也很美。推荐。"

"非常棒的住宿體驗！"

"Excellent hotel, breakfast is top level"

"The hotel is beautiful. Everything looks like new. The roof bar is value for money. It's not easy to find a great view from the top of the building. Also, staffs are really helpful. They whatsapp me about the arrangement before the day I checked in, and offer help 24/7. Such a good team. "

"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."

"Great experience"

"Highly recommended accommodation in Hanoi. The friendly, warm and helpful staff could remember guest's name and needs, especially Lily (I bought a gift for her because very grateful to her). The hotel facilities are not large,but it is convenient for eating and shopping. and the breakfast is diversity and delicious. 強烈推薦河內的住宿。 友善、熱情、樂於助人的工作人員，可以記住每位客人的名字和需求，尤其是莉莉（我給她買了份禮物，因為非常感謝她）。 飯店設施雖然不大，但附近吃購物都很方便。附設的早餐選擇多樣且美味。 "