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“It's so clean because it's new, the garden is pretty, and the staff is so kind. It's a little quiet, so it's not crowded and it's good to go out nearby by bicycle or Didi. Breakfast is delicious and laundry service is free, so I used it well. I want to use it again on my next visit to Hangzhou! However, it was a little disappointing that there were no English-speaking employees because it was a place where many locals went. If that was solved, it would be perfect.”

“I booked Executive Double Room, River View which is the top room in this hotel. They checked me in for Superior Twin Room, City View in LVL 13, when I backed to them and asked, they pretended that they do not understand English. Surprisingly changed my room with one of my friends translation help to a room in LVL 16 not as described in size of 132sqm, a very small room. ”