“We loved the Wave, we wished it had a kids play area. We were told it was no longer available although it shows it’s available online. Everything else was great, staff, food, drinks at the Bar. Super accessible to the beach, no issues getting in and out; staff had beach chairs and umbrellas ready at 8:45am! Overall we recommend it 100%! ”
"according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability..."
