“The lovely Heritage Inn is conveniently located on an attractive, quiet, and well-maintained corner in the heart of Snowflake. Pre-arrival communications are great. The bedroom/bathroom accommodations are spacious. And the 24-hour availability of coffee/tea/waters and snacks or continental breakfast items in a restful Lounge are generous.”
"The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet.
Other than these issues, everything else was fine. I hope the hotel can improve its attention to detail."
