“The check - in and check - out lines were one queue , and there were a lot of people in line . However , only three counters were open , and the processing was extremely slow . I almost missed my ship .”
“We had multiple issues with the bathtub in the room, but the staff eagerly offered to provide us with room upgrades and extra amenities to enhance our experience. Really appreciated all the team's effort to help us out with our special birthday trip!”