“The property is well run. The food is delicious. The accommodations are alright; renovations are underway to update the rooms. The staff is spectacular. Every single one of them. The massages by Anna and Haidi were the best my friend and I had ever had, when compared across four continents. They were really impressive. I would go back in a heartbeat. ”
“As mentioned, I double booked a second rez for a friend to test what was being offered on Expedia - meaning that my 2nd rez I effectively had 2 rooms reserved for the same day; however 3 rooms still shoed being available with private shower. The staff assured me that this time I would get the room with private bath. ONE staff allowed the transfer with the new rez but a few hours later another staff asked for additional money for this room with the manager behind the scene on the phone. I……
“Had an EXCELLENT stay at resort. Staff professional and friendly. Wifi strong and reliable. Breakfast buffet was enjoyable and tasty 😋 Ocean view room was nice and comfy.”
“The two properties l stayes at were terriple, filthy, noisy and lack proper management. After 4 days in lagacy phases 2 and 4 l moved to to another hotel. Management at both legacy sites was non existent. I contact you last wednesday to complain and ask for a refund. I was told l would hear from you in 24 to 72 hours. I have not heard. My whole trip was terrible as askay delayed my return to freetownby more than 9 hours. I am asking for part refunds for my airfsirand hotel. This was my……
“On arrival thw managed didn't expect us, there wasn't a room ready and they were moving a wardrobe etc into our allocated room. I had to ask for towels, a kettle, a sheet to put over us on the bed. Electric sockets were dangerous, the balcony was filthy and the chairs disgusting. Day 2 of being there, no power and I gave the manager money to top up the electric. After one week there was no water. This place is disgusting and needs closing down ”
“Excellent hotel, amazing service always.
Best hotel in the Gambia for me.
Will come back
Thank you all for making this so relaxing and amazing for me.
I feel so wellcome always.
Thank you”