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“Beautiful cottage, extremely clean and with plenty of facilities… also the bed was really comfortable. Great location in Whitstable!! ”

“Nice apartment a very reasonable walk to the train station the castle and cathedral. Good dining nearby. ”

“I booked this back in September, they cancelled by email less than 48 hours before we were due to go, absolutely disgraceful, with no explanation or anything. We had to then try to find somewhere to accommodate 8 people in less than two days over an Easter break. I would advise against booking this..”

“The property was not the standard I expect of Expedia. The heating was on a schedule such that at night the temperature in the house was around 6 degrees giving me a backache until I asked the owner to keep the temperature at a constant 23 degrees. There no toiletries provided till I asked the owner to provide them. There was only one bowl for porridge until I asked for more of the owner. It seems that Expedia did not ensure proper quality assessment with the owner. When I book through……

“Place was in a lovely location but the lack of parking could be an issue, also the Wi-Fi code in the info folder was unclear and we needed to look on back of the router to log on, the contact number in the folder was no longer available - because I had an e mail from the owners direct I had a number but it wasn’t helpful as they couldn’t help. I also think saying thee property was dog friendly was misleading as you were unable to have dogs up stairs and downstairs was just a hall way and the……