“What a stunning and charming historic hotel in the heart of Palo Alto. The staff is fantastic, the hotel decor and style is gorgeous and unique, the rooms are beautifully decorated and appointed and the roof-top lounge is a must for the view and a drink by the fire. Would 100% recommend. This hotel a total gem.”
“The only thing It was missing was a dolly to take my stuff up to my room, since it took me more than one trip to bring my things up. Everyone was super nice and helpful. ”
“During our stay, we had an incident where we thought someone was trying to enter our room cause we heard the door shut. We immediately reported it to the front desk. The hotel staff took our complaint very seriously and began investigating right away.
They kept us informed throughout the process, providing regular updates on their progress. To ensure our safety and peace of mind, they promptly offered to switch our room. The hotel checked the smart door access records. They discovered that the……
“Very clean facilities. Safe neighborhood. Convenient parking. Good breakfast. Overall very good.
Minor cons: bed could be comfier. Iron didn’t get hot.”
