“Check in was easy, staff have always been helpful and friendly. This is my 3td time staying at this hotel this year. I have come back because of the above reasons.
The only complaint I have is that although there is a pool and hot tub, they are still closed for use by health department of Longview for past several months, and hotel seems uninterested in fixing the problem with it. ”
“This is a very nice hotel. It was clean and pretty. The staff was very nice and friendly. The free breakfast was very delicious. The coffee was good and hot. I can’t wait to stay here again!”
“Great customer service at bars and restaurants. Walking distance to shopping strip. Room service took about an hour to bring water and clean towels. Carlos bartender was amazing. Charlene at underground has exceptional customer service care. Prices are great. Would stay again”
“This is one of my favorite places to stay whenever I’m in Tyler, Texas. I don’t have to worry about much trouble or have any problems since I’ve been booking that hotel. staff is friendly convenient and on call whenever you need the guy to front desk always is always available.”
“I love staying here due to its close proximity to Letourneau University in Longview, TX. Have stayed here on multiple occasions, when taking daughter back to college and visiting.
Very accommodating staff with clean rooms, great breakfast, and competitive prices!”
