维尔纽斯榛树猫头鹰附近酒店

“C’est un hôtel sympa et propre, ok pour 4 étoiles. Toutefois… j ai demandé un lunch box pour mon jour de depart qui a lieu à 4h du matin (j ai passé 3 nuits en tout dans cet hôtel) et j ai notifié ma demande le jour de mon arrivé tout en expliquant que je n aurais pas de possibilité de demander le lunchbox la veille de mon départ. Au final je n ai jamais eu mon lunch box mais j ai bien réglé les petits déjeuners pour les 3 jours :( En fait ma demande n a pas été pris en compte et c est très……

“It was overcharged the local tax fee. I person just only stayed 3 nights but the hotel charged 8 nights.”

“Stikliai have always been a signature Vilnius’s hotel so we had very high expectations for this 5* place. And its still has a very lovely lobby and restaurant as well as location is amazing for tourists. However, everything else was disappointing. First of all, reception staff was average. They did not provide us any information at all, neither about food, wifi, other available services. The only fact they cared about is to make us wait for extra 40 minutes as our room was not ready and they……

“nice”

“I was surprised by its very nice and free breakfast. You can order meals from the breakfast menu and your meal was served by a very beautiful and delightful food decoration. That's very nice.”

“Great location and breakfast, also the helpful staff”

“Very conveniently located, shops and cafes close by. Clean and comfortable rooms, friendly staff.”

“Most importantly the apartment is situated in the middle of the Old Town surrounded by lots of restaurants and the Iki supermarket is just across the road. On arrival at the gate I was informed that entry was gained by pressing a button inside the gate, no button was obvious as it was behind the lock, I eventually worked it out. There is a severe unmarked trip hazard when entering through the gate. On entering the apartment it was clean but only one of the two beds were made up and the dishwater……

“早餐很OK, 簡單清潔。 服務人員也很友善。”

“For the service highlight: The tall, thin man, who helped us with our luggage, always with big smiles on his face and greeted guests when they were back hotel. And after we called for room air problems, he came to see the air conditioner thing and helped us to change a room with window. Special thanks to him! Room hightlights: Room is new, clean and well designed. Bed is super comfortable!! We had really wonderful deep sleep there. But the air conditioner worked very slow, sometimes we……

“訂的是有廚房的公寓。廚房跟臥室是分開的兩個空間。這樣的設計很棒，煮飯時的味道不會弄的整個房間都是。廚房很大，臥室有很多櫃子，收納很方便。每個樓層都有洗衣乾衣機，對自助旅行的人，很實用。 唯一的小小缺點就是沒有電梯。扛行李箱到三樓真的是大工程。”

“Staff was friendly and helpful Breakfast buffet was great, included hot dishes (e.g. omelette) cooked freshly by order Room was very spacious and comfortable”

“Mattress was too soft for sleeping.”

“房間過於悶熱，要跟櫃檯索取電風扇 飯店沒有熱水，要到酒吧索取很不方便”