“During our stay, we had an incident where we thought someone was trying to enter our room cause we heard the door shut. We immediately reported it to the front desk. The hotel staff took our complaint very seriously and began investigating right away.
They kept us informed throughout the process, providing regular updates on their progress. To ensure our safety and peace of mind, they promptly offered to switch our room. The hotel checked the smart door access records. They discovered that the……
“Excellent location - very convenient, lots of good eating places within walking distance. Bed is most comfortable. Hotel toiletries exceptional. Staff friendly and helpful. Breakfast (included in room price) is the best!”
“I stayed at this hotel for one day while on a business trip and had a wonderful experience. It's a beautiful and very safe environment. The staff were always smiling and very helpful. I would definitely stay here again.”
“There was a construction going on in the hotel at morning and making a lot of noisy. I found this to be unacceptable. If I were told that there will be construction in the hotel, I will never choose this hotel. I felt like betrayed. ”
