“We really enjoyed our 7 night stay at this boutique hotel in the heart of Merida. The hotel was perfectly appointed and decorated, it was so luxurious we felt like we were staying in our own hacienda with wonderful staff to take care of all our needs. Breakfast was exceptional, many options to choose from and was part of our VIP package through booking with Expedia. We stayed in a beautiful room opening up to the pool and had our own plunge pool off our bathroom. Both wonderful to cool off in……
“This property is a true gem. It was like a hidden oasis with incredible food. The owner and staff were magnificent. We stayed for 4 nights while visiting our son and could not have felt more rejuvenated and relaxed. ”
“This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and……
“The staffpeople are nothing short of fantastic and friendly. Breakfast is cooked from scratch and delicious each day. My room was quiet and clean. The lobby and pool area are lovely. This was the perfect place for my stay in Merida.”
“Hotel boutique con pocas habitaciones. El servicio de su encargada, del personal de cocina y del chico del lobby en la tarde te hacen sentir bien acompañado todo el tiempo. Tienen diferentes tipos de habitación para cada gusto ya que me tocó estar en dos estilos, una moderna y una rústica y ambas son placenteras, además han cuidado muy bien la comfortabilidad de la cama y almohadas. Muy buena ubicación por su cercanía al jardín principal. ”
“The hotel was simplistically elegant. The room was perfectly outfitted with all travelers needs, beautifully designed and the bedding was luxurious. The breakfast was delectable, generous, and impeccably presented. The small pool is actually the perfect size for a short lap and a cool down. Amazing place! Really look forward to being back there in a couple of days!”
“We enjoyed our stay. We had a spacious room, comfy bed, complimentary water bottles came in handy. Complimentary continental breakfast was provided but we opted for trying out the numerous restaurant options around. The location is perfectly situated to explore the town. The one thing we weren't too thrilled about was there was no hot water coming out of the shower. The water was only mildly warm which thankfully wasn't too big of a problem because the weather was so hot, a cooler shower……
“El lugar es increíble. Perfecto para conocer Mérida por primera vez o regresar a ellla.
Los desayunos incluidos son muy ricos
La atención y amabilidad de las anfitrionas, Joselyn y Celeste es inigualable. Demetrio fue muy atento.
No recuerdo el nombre de quién limpiaba nuestra habitación y también fue muy amable, nuestra habitación siempre estaba perfecta. ”
“My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was……
“We loved the architect and decor with its old world charm. The hotel is conveniently located near museums, restaurants, shopping, and the cathedral. The bathroom was small, but everything worked.”