“Somos una familia de mexicanos, musulmanes gracias a Dios, disfrutamos de la belleza de Egipto y de las mezquitas, así que visitamos cada ciudad que podemos, Alexandria es una ciudad hermosa, su gente y su comida y la belleza del mar, en este hotel nos dieron un precio muy bueno y el lugar estaba tan limpio, el encargado fue tan amable que nos indicó lugares de coneveniemcia y siempre estaba atento a lo que necesitábamos. Es un lugar bonito y limpio a una cuadra del mar, desde nuestra ventana……
“This was a fabulous hotel wotj outstanding customer service and simpky the most comfortable bed i have ever had the luxury to enjoy.The only downside was the very limited outdoor space around the pool for sunbathing and the way ot is fedigned there's also limited sunshine if one loves to sunbathe.”
“This hotel offers a true resort experience right in the city — the perfect balance between sightseeing and relaxation. It was so easy to explore Alexandria and still unwind with the beach, pools, and a great breakfast. Special kudos to the incredibly sweet and welcoming staff who were always checking in to see if we needed anything. A perfect stay all around!
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“The only part i did not appreciate was the fact that my fiance was not allowed to go to my room because we did not have marriage documents, aside from that everything was perfect, better than anywhere else i've traveled to..”
“The hotel's concierge and B2 catering waiters are nice and enthusiastic. But there are some strange situations: 1. For example, when you check in, they will explain in detail the situation of the mini bar, and you will be charged for it. But when I entered the room, I checked the mini bar first and found it was empty? Then I raised this issue with the front desk, and the front desk also expressed doubts as to why it was empty. My question is if I don't raise this issue, will they think we took……
“We thoroughly enjoyed our stay at the Helnan Palace Hotel. We booked three rooms to celebrate my sister-in-law’s wedding, and the experience was truly special.
The hotel’s decoration and vibe perfectly reflect the elegance of the last king’s era, adding a unique charm to our stay.
The staff and service were beyond excellent. Youssef and the entire Front Desk team were incredibly helpful and always went above and beyond to assist us. The location is fantastic—just a short walking distance from……