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“Excellent location! We enjoyed everything about our stay. The air conditioning didn’t work as it was supposed to. We never called anyone to correct. Too tired to care. Location was amazing and check in was simple. Parking was also very close. 5 minute walk. We would stay here again for sure”

“It's very close to Duomo and room is very spacious. Recommend for family.”

“Poor customer service Unacceptable part is the absence of hospitality Worst hotels I have ever stayed in Milan Will never visit again”

“Super clean, convenience location. Breakfast is lovely. Do make reservation and try the hotel restaurant. It is one of the best in town. ”

“Room is big but very old, many bugs and mosquitoes. Shared bathroom is clean but needa wait for it especially in the morning. The night staff is very nice. There is a cat adopted by the staff which run into our room and cause allergies on us. This is not stated before and seriously disturbed our stay there. Be aware of did you pay for the ac, even you paid for it you still have to ask for the remote control. The location is closed to Milan Centrale station, abt 7-8 mins walking distance.”

“Great location but though to find ”

“I loved staying here, the rooms were beautiful the area was perfect and close to most of the sites I wanted to see around the city. I look forward to coming back to Milan and staying here again. The staff and the receptionist at the front was so kind and helpful, nothing but the best to say about this place”

“Very comfortable, the rooms are located nearby a metro station which makes our visit to Milan and nearby cities very convenient. The room is well decorated, the staff there are willing to help and give us many ideas about restaurant or city tour. The housekeeping service is excellent!!! I would definitely recommend serendipity rooms to all of you! For a short trip, business reason, really worth.”