米兰北湖公园附近酒店

"我訂了帶廚房的雙床房間，房間很大，有一間、兩張雙人床睡房、客廳、客廳有梳化也有一張單人床、有一個三角型可供雙人用的大浴缸、有淋浴間、有獨立洗手間、雙洗手盤、廚具整潔乾淨，房間總計有70-80平方。"

"Actually, I booked a two-night stay on hotels from March 31st to April 2nd, but due to personal reasons, I only stayed for one night and then checked out. The hotel told me that the night I didn't stay could not be refunded, which I can understand and accept. But when I checked out the next day, the hotel charged me again. At that time, I thought that hotels plateform only deducted the money for one night, so I paid by credit card for another night. Now the situation is that I only stayed for one night, but they charged me for three nights and refuse to give back the repaid amount to me with no explanation. I write down my experience in this hotel on the hotels APP to warn future travelers to pay attention to their front desk routines."

"We stayed here for 1 night 1 total of 18 people and we were 16 people who called the desk to help us book a taxi. We ordered 2 cars for 8 people, and the desk told us that we needed 3 cars, but my other 2 friends, they went first, and we had 14 people left, and there were 2 taxis, and we saw that we could take 14 people, and then I and the service desk said can you cancel 1 car for us, and the desk agreed. We got in 2 cars, but the driver of the second car was abusive and threatened us on the way, saying that his colleague drove an empty car, and we offered to give his colleague 20euro as compensation, but the driver did not agree, and the driver threatened us because we were far away from the airport, and we were driven out of the car by the driver halfway and insisted that we sit in their third car, and we were in the car with 2 mothers and 5 children, and we were very scared, and we compromised, and we all cried, and the children were very scared. We were forced to pay 3 cars 160 euro equals 480 euro for the personal fare to the airport, and it had a very bad impact on our 5 children, I will not stay in this hotel in the future"