“Thank you for excellent service. We lived our 4 nights stay at this hotel. Great breakfast comfortable rooms but the real stars are the staff. Unbelievably accomodating, great service and recommendations. Thank you for a wonderful stay. Very highly recommend ”
“Reception are very nice and friendly.
The room is tidy and clean.
The best thing is the train station is very close to the hotel, just need a couple minutes of walking and you’ll arrive.
Also, across the road there are many shops, which you can almost buy everything you need.
I’m surely recommend this hotel. ”
“Firstly, I'm not first time stay in this hotel, however this time they give me unforgettable memories.
Please provide more customer service training for the staff, the front desk staff look like unhappy all the time, please smile for the guest”
“The hotel is really new and modern, and the staff are lovely. But overall it is COMPLETELY unprepared to handle the volume it is currently pushing with tour groups. Just two staff members and two printed menus to service the entire restaurant each evening. Tour groups all depart at approx the same time which means there is 120 people descending upon the restaurant for breakfast at once - again, it was completely unable to cope, with one poor guy rushing madly around trying to do everything. Both……
