“Good location. Nearby for restaurants and mini mart. Local breakfast is much delicious. it charge not too much for our late check-out. Our son dropped accidentally and hurt his ear, friendly staff help to contact clinic nearby, especially thanks to manager- Mr. Anh Dung that help to go to clinic to register number for us. We appreciate for it !”
“Hardware: the hotel is classic as a colonial style, good condition and spacious.
Software: reception and the welcome manager are nice and friendly. They gave us a lot of local visit advices and logistic suggestion, even though we didn’t choose to use their service.
It is convenience to take taxi (US$1) to the centre for dinning, by walk is 30 mins.”
“Nice and centrally located near the imperial palace and right next to river. It was a great location and they even gave me a room upgrade for free. Excellent staff and service!! ”
“Very good customer service. Too bad I can’t remember the lady name. There’s a bit of noise due to construction but it stop at night. So it’s all good ”
“Exhilarating view, comfortable villa and quiet attentive service. Though the location a bit remote, the food at its outlet, particularly at Zaffron, is exceptional. Highly recommended. ”
“We arrived late in the evening after a long day of travel and the staff greeted us with a cold towel and fresh cold juice. The entire building is very beautiful and clean, you notice it before you even walk in the front door, and each room is just as beautiful.
The bed was very comfortable with high quality bed sheets.
The breakfast was amazing too! With many options from buffett or the menu. (The banana pancakes were the best I have tried)
The highlight was how friendly and professional the……
"Exhilarating view, comfortable villa and quiet attentive service. Though the location a bit remote, the food at its outlet, particularly at Zaffron, is exceptional. Highly recommended. "
"We stayed at Water Pool Villa for two nights, I don’t think this is a five-star resort.
Don’t stay if you scared of insects, insects are everywhere, they fly to your food, your bed, your pool, your mouth.
The facilities are just okay, kind of tiring. The kids club is quite terrible, no AC even it’s in 35 Degree Celsius. Spa is okay, not impressive.
The buggy service definitely made the worst experience and ruined our day on our departure. It came too late leaving us no time for the buffet breakfast in the restaurant. The staff managed to send us takeaway breakfast boxes, however, they taste awful. "
