千岛湖家庭式酒店

“前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！”

“杭州千岛湖高铁站下车打车到酒店80元，也有接驳车15一位，家庭出行打车方便省事。酒店地理位置不错，紧邻天屿山，过马路就是天屿山入口啦，期待看日落的朋友可以选择这家酒店。泳池也很nice,水质不评价，只能说我不满意，但是泳池景色无敌。最不理想的是酒店没有餐厅，只提供早餐，剩下只能靠外卖或者出去吃”

“服务很好，体验还不错，就是下次能升级到湖景房就好了”

“非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗”

“Good location ”

“Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then……